PLUGIN LICENSING

EDD Bookings and all add-ons are licensed under the GNU general public license.

OWNERSHIP

You may not claim intellectual or exclusive ownership rights to any of our products. They are provided "as is" without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

SOFTWARE UPDATES

Updates are included for free for one year. If you have a valid and active license key subscription, and your add-on(s) supports it, updates will be delivered automatically from the WordPress dashboard.

After the 1 year period, you either need to renew your license (automatically or manually) or purchase a new license in order to continue receiving product updates.

SUPPORT SERVICES

Support for purchased extensions is given up to one year after the purchase date.  If you wish to get support after one year, you must renew your license key, or purchase a new license for the extension you wish to get support for. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.

License holders cannot distribute, freely give away, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holders website(s). Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant.

TRANSACTIONAL EMAILS

We may on occasion send you email notifications related to your plugin license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase of EDD Bookings and its add-ons.

PLUGIN DELIVERY

After payment has been successfully processed, you will be directed to a copy of your receipt that contains download links. This receipt will also be emailed to you. This may take up to 1 hour to arrive but usually happens instantly when placing the order. If you do not receive an email after this time period, please contact us here.

PRICING, BILLING AND PRIVACY

We reserve the right to change pricing at any time and for any reason without prior notice or consent. We reserve the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. We reserve the right to not honour typographical errors which may cause incorrect pricing on the website. All price options are billed yearly on a subscription basis. You may cancel your subscription at any time through your account.

We will absolutely never sell or share your personal information with third parties. All data we collect will be used for internal purposes only.

ACCOUNT SUSPENSION

We reserve the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice.

REFUNDS

We firmly believe in and stand behind our product 100%, but we understand that it cannot work perfectly for everyone all of the time. If you have problems getting any of our plugins to work, we will be happy to provide a full refund within 30 days of the original purchase. For a more detailed explanation about our 100% money back guarantee, please click here.

IMPORTANT NOTES:

  1. We sometimes ask for the chance to understand, and try to fix, your issue before issuing any refund, with your permission.
  2. We do not guarantee compatibility with all 3rd party plugins and themes, with all web browsers, with all hosting providers or with all server setups, as explained further in our Warranty (below).
  3. Refunds may only be issued within 30 days of the purchase date. After 30 days, no refunds will be processed.
  4. In the case of automatic subscription renewals, the same 30-day refund policy above applies.
  5. Refunds are only applicable to purchases made through eddbookings.com.

WARRANTY

Our plugin is guaranteed to function on a clean installation of WordPress. We do not guarantee compatibility with all 3rd party plugins and themes, with all web browsers, with all hosting providers and/or with all server setups. We are not responsible for any plugin and theme compatibility conflicts that may occur.

It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin and theme conflicts at our discretion, or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.

ACCEPTANCE

By purchasing our product(s) you indicate that you have read and agree to the Terms & Conditions detailed on this page.

We reserve the right to change or modify the current Terms and Conditions with no prior notice.

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